There is no sound coming from the speakers on my device. What should I do? Having sound problems on your phone? To solve speaker sound problems, click on our article “There is no sound from the speaker on my device, what should I do?”
1. Check whether the media volume and ring notification volume options are turned on.
2. Make sure Do Not Disturb mode is not active.
3. Restart your device.
4. Please check whether your device has been damaged or not.
5. Make sure that there is no dust on the speaker part and that it is clean.
6. Reset your phone to factory settings.
7. If your problem persists, direct your device to technical service.
What Causes No Sound from the Phone Problem?
P13 Blue, P13 Blue 2022, P13 Blue MaxL 2022, P13 Blue Max Pro Lite 2022, P13 Blue Max 128 Gb 2022, P13 Blue Max Lite 2022, P13 Blue Plus 2022, P13 Blue Max Pro 2021, P13 Blue Max 2020, P13 Blue If you are experiencing the problem of no sound coming from the speaker or low sound on Max 128 GB devices, follow the steps below one by one.
First of all, please make sure that you are using a case that is compatible with your device and that the case you use does not cover the speaker part.
Go to Settings and click on Sound.
Check whether the media volume and ring notification volume options are turned on.
Make sure Do Not Disturb mode is not enabled. To disable this setting, turn off the Do Not Disturb option in the Opening Window. In this mode, the device will restrict incoming notification sounds, so no sound may be output from the device.
Restart your device by pressing and holding the Power button and clicking Restart in the window that opens.
Please check whether your device has been damaged after falling or hitting it. If there is no impact on your device, make sure that the speaker part shown below is clean and free of dust. Contamination on the speaker housing may block the speaker and cause no sound. If there is any dust, you can clean the speaker part with a soft-tipped brush without damaging it.
Reset your phone to factory settings.
Note: It is recommended to back up your data before restoring to factory settings.
If you have tried the steps above and your problem still persists, the source of your problem may be hardware. You need to take it to the service to be examined in detail by a specialist technician.
